If the item is currently in stock then you can expect your delivery within 3-5 days. If the item needs to be manufactured first then lead times can be up to 6-8 weeks depending on the supplier.

We use different couriers depending on the supplier, these will either be private or Royal Mail, FedEx, UK Mail, EVRi, DHL & UPS.

All orders over £500 qualify for free delivery. However large 3 seater sofas will incur a delivery charge due to their size and weight.

Please be aware an automated email is sent to you to the given email address when your order is dispatched. Please check all folders including your junk as it will come from a noreply email address.

Yes, for a small additional charge we offer a weekend delivery service.

We aim to process returns within 5-7 working days of receiving the item. You will be notified by email once the return is complete. We suggest you make a note of the shipping reference given to you when you send the item back. This will allow you to track your parcel at every stage of delivery, including when we receive it. Should you have any queries about your return, please feel free to contact our Customer Service team via email or by our contact form and include your order number or reference clearly.

If you are returning an unsuitable item for a refund, we will refund the cost of the item only, and not the original delivery cost. Should you be returning a faulty item for a refund, we will refund both the original shipping costs and the return delivery costs.